Services | Find the right APES support route

Find the right APES route before you contact us.

Use the APES Services hub to compare rescue, lost-and-found, care, boarding, education, donation and support routes without guessing which service to approach first.

Service routing Search and filters Safety-first guidance

Services hub

Find the right APES route before you contact us.

Search, filter or choose a common situation to see the most likely APES route, alternative routes and any safety-first guidance.

Illustrated service-routing diagram showing APES support journeys from first contact through practical welfare outcomes.

Search routes

Most likely route

Shelter & Rescue adoption routes

View the APES Shelter & Rescue adoption route for adoptable animals, suitability checks and aftercare expectations.

View adoptable animals Read the Adoption Policy

Alternative routes

Expect suitability checks, setup expectations and welfare-first placement guidance before any animal leaves APES care.

Shelter & Rescue adoption routes

View the APES Shelter & Rescue adoption route for adoptable animals, suitability checks and aftercare expectations.

View adoptable animals Read the Adoption Policy

Shelter and surrender support

Start with the APES Shelter & Rescue surrender route so APES can separate owner surrender from stray or emergency cases.

Start surrender route Contact the contact centre

Rescue services and containment guidance

Request rescue support where the animal is not yours, especially if containment, species identification or public-safety support is needed.

Request rescue support Found pet reporting

Lost-pet reporting route

Open the APES lost-pet route and submit clear identifying details so reports can be matched if a related found-pet report arrives later.

Open lost pet questionnaire Contact APES

Found-pet reporting route

Use the APES found-pet route if you can safely hold the animal or need the approved reporting path to help reconnect it with an owner.

Open found pet questionnaire Read lost and found guidance

Donate, sponsor and fundraising routes

Use the main APES support routes to donate, back a current fundraising priority or explore sponsorship and volunteering options.

Donate now View fundraising priorities

Urgent guidance and emergency signposting

Read the urgent guidance first so emergency services, local authority routes or veterinary support are used where appropriate before routine APES forms.

Read urgent guidance Contact APES

Care, boarding and educational support

Choose the best route for Pet Care Clinic, pet boarding, educational visits or animal-therapy-related enquiries without guessing which APES service to contact first.

Open the Services hub Bookings and visit routes

All APES route options

Adopt an animal: View adoptable animals. Expect suitability checks, setup expectations and welfare-first placement guidance before any animal leaves APES care.
I can no longer care for my pet: Start surrender route. Use one request per animal and do not arrive without an arranged handover or confirmed APES instruction.
This is not my pet: Request rescue support. Only provide species, location, containment status and photographs where it is safe to do so.
I have lost my pet: Open lost pet questionnaire. Provide photographs and identifying details where available, but do not share sensitive information through the route-finder itself.
I have found a pet: Open found pet questionnaire. Avoid unsafe handling and use rescue support for unknown, escaped or higher-risk exotic species.
I want to support APES: Donate now. The donation route explains the external payment pathway, while fundraising and sponsorship pages cover current operational priorities and review notes.
The animal may be injured, loose in public or at immediate risk: Read urgent guidance. Do not rely on routine forms alone for immediate danger, injury, traffic risk or public-safety incidents.
I need pet care, boarding, education or a visit: Open the Services hub. Connected services remain separate where needed, including the external Pet Care Clinic and boarding portal journeys.

Care and education routes

Care, learning and public support sit alongside the route finder.

Use the Services hub when you need the right mix of care guidance, educational support, bookings and connected APES service routes.

Educator guiding a reptile-care session around a habitat while attendees observe from a respectful distance.

Connected APES services

Crawlable routes stay available even when JavaScript is off.

Rescue and shelter

Use Shelter & Rescue for adoption, surrender, rescue support and welfare-first case handling across exotic animal needs.

Open Shelter & Rescue

Care and clinic

Use Pet Care Clinic, boarding, education and therapy routes for practical support that sits alongside the wider APES network.

Visit Pet Care Clinic

Support APES

Donate, back a current fundraising priority, volunteer or explore sponsorship when you want to strengthen day-to-day welfare work.

Support APES

Safety-first note

The route finder does not collect case details. If an animal is injured, loose in public or poses an immediate welfare or public-safety risk, use the urgent guidance first rather than relying only on a routine form.