Contact and support

Use the best APES route for help, support and enquiries.

Use the APES contact centre, help resources, phone number or postal details to reach the right support route quickly.

Contact centre Phone and email Support hub

Best contact route

Please use the live chat or contact centre where possible. The public site describes these as the best ways to contact APES.

Contact APES via the contact centre

Direct details

  • Email: info@apes.org.uk
  • Phone: 0300 302 0998
  • Address: 40 Morris Street, St Helens, WA9 3EN

Working hours

Weekdays and weekends are publicly listed as 10:00 AM to 5:00 PM, matching the canonical opening-times route.

Important links

Donate, volunteer and connected services remain visible from this page because it acts as a support hub in the live site.

Connected platforms

MyAPES, members area, public resources and APES Social remain external journeys rather than local rebuild features.

Visit and access note

If you need to attend in person, check opening times and visit guidance first. Use the contact centre or direct contact route to confirm appointment-based attendance where needed rather than assuming immediate on-site availability.