Policy

Privacy guidance for APES CIC public websites.

Read how APES describes the collection, use and protection of personal information across its public websites and connected services.

Privacy Data use Third-party services

Effective date

11 October 2023

1. Introduction

Association of Protecting Exotic Species CIC is committed to protecting your privacy. The live policy applies to APES public websites including www.apes.org.uk, www.apesshelter.org.uk, www.apespetcare.org.uk, www.apesshop.co.uk and www.myapes.me.uk.

2. Information we collect

The public policy says APES may collect personal information such as name, email, postal address, phone number, payment details handled by a secure payment partner, and account credentials where accounts exist.

It also describes non-personal information such as browser type, operating system, IP address, device details and website usage data.

3. How APES uses information

  • Provide, operate and maintain the websites.
  • Process transactions and payments with partners such as Stripe.
  • Improve and personalise services.
  • Communicate updates and service information.
  • Understand website usage and help prevent fraud.

4. Cookies and tracking technologies

The public privacy policy says APES may use cookies and similar tracking technologies, and that some site functions may not work properly if cookies are refused.

5. Disclosure of your information

The public policy states that information may be shared with service providers, disclosed to meet legal requirements, or transferred as part of a merger, acquisition or sale of assets.

6. Third-party services

APES works with third-party services such as Stripe for secure payment handling, and those providers have their own privacy policies.

7. Data security

Standard security measures are used, but the policy notes that no electronic transmission or storage method can be guaranteed as completely secure.

8. Retention

Personal information is retained only for as long as necessary for the purposes described in the policy, unless law requires or permits longer retention.

9. Your rights

Depending on jurisdiction, users may have rights to access, correct, update or request deletion of personal information.

10. International data transfers

The public policy notes that information may be transferred to or maintained on systems outside the user's local jurisdiction.

11. Changes to the policy

APES may update the Privacy Policy at any time, and changes are effective on publication with an updated effective date.

12. Contact information

  • Address: Cross House, Unit 7, Sutton Road, St Helens, WA9 3YH
  • Email: legal@apes.org.uk
  • Phone: 0300 302 0998