Out-of-hours support

Advice, emergency channels and urgent support routes.

Find the APES out-of-hours advice routes, urgent support guidance and the external services signposted for emergencies.

Out-of-hours advice Urgent support guidance External vet signposting

The live page lists several ways to contact APES for advice and support, including live chat, email through the contact page, Discord and WhatsApp.

  • Live chat on the website.
  • Email via the contact page or contact centre.
  • Discord community support.
  • WhatsApp for urgent shelter and rescue updates.

What counts as an emergency?

  • Made homeless by fire or flood.
  • Kicked out from your home.
  • Disconnection from utilities.

Emergency veterinary guidance

The public page signposts Rutland House Emergency Care and lists an emergency number of 01744 853510 for veterinary emergencies.

This page remains guidance-only and does not create a new local clinical triage workflow.