Support bridge

Open the APES contact centre.

Open the external APES contact centre for tickets, live-chat support and guided access to the wider help system.

External support hub Ticket routes Knowledge base

Use the external APES contact centre for general enquiries, live-chat support and the best available routing into the wider APES help system.

Open a ticket

The live contact-centre page routes visitors to ticket flows for APES CIC, Shelter & Rescue, Pet Care Clinic, Pet Shop, legal, marketing, public relations, MyAPES support and reception.

Call or self-serve

The live page also offers phone routes for different APES services and links to knowledgebase content for people who prefer self-serve support.

Main APES CIC line

0300 302 0998

Shelter & Rescue line

0300 302 0227

Pet Care Clinic line

0300 302 0228